MarketplaceProfessional ServicesProfessional ServiceProcess and Test Automation Consulting for UiPath
Process and Test Automation Consulting for UiPath

Process and Test Automation Consulting for UiPath

by Jade Global Inc.

Publisher

Jade Global Inc.

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Created

November 22, 2023

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Service Provider Verified

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Support

Phone: +1 (416) 802-5863

Email: yogi.garg@jadeglobal.com

Link: https://www.jadeglobal.com/about-us/contact-us?referrer=www.jadeglobal.com

P1 – Emergency - Interruption of multiple critical business service and service outage and multiple no. of key users affected which cannot bear delay Initial Response : 60 Mins. , Resolution/ Workaround: 4 Hours P2 – Urgent Interruption of at least one critical business service or loss of productivity for multiple key users or which cannot bear delay Initial Response: 90 Mins. , Resolution/ Workaround : 8 Hrs.

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