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Automate Incident Management with ServiceNow and Gmail Integrations
Integrate ServiceNow and Gmail with UiPath to optimize operational workflows. UiPath orchestrates automation, while ServiceNow's incident management precision and Gmail's communication capabilities seamlessly work in tandem. This combination enhances IT incident management, customer support processes, and ensures adherence to SLAs.
Experience the benefits of unified efficiency, where automated processes handle incident assignment and customer notifications upon issue resolution. This integrated approach promotes operational fluidity, especially in critical areas such as IT incident management and customer support.
Integration Connectors
Connectors are used to integrate with third-party services. You can enable or disable connectors as needed.
Gmail
Gmail is a popular email service provided by Google that allows users to send, receive, and manage their email messages.
ServiceNow
ServiceNow is a cloud-based service platform for managing enterprise workflows.
Explore Studio Web templates
Quickly start in Studio Web as your Web based automation canvas and build and test Cross-platform automations across online apps and services.
| Template | Apps | Used in | ||
|---|---|---|---|---|
 | Table Data Extraction for Sales Opportunities to Excel workbook Take data from rpasamples.com/opportunities, write it to a new Microsoft Office 365 Excel workbook, and send the workbook to your Inbox via Outlook. |   | 2997 automations | |
| Table Data Extraction for Sales Opportunities to Google Sheets Take data from rpasamples.com/opportunities, write it to a new Google Sheets spreadsheet, and send the spreadsheet to your Inbox via Gmail. |   | 561 automations | |
| Upload email attachments from Gmail to Google Drive When a new email arrives in Gmail, save its attachments to a Google Drive and then move the email to a different folder. | | 384 automations | |
| Extract the first 1000 Gmail Emails from the current month in a new Google Sheets report Extract the latest 1000 email from Gmail from the current month and creates a Google Sheets Report, storing the sender, received date, subject, CC, body, and number of attachments. | | 274 automations | |
| Upload Gmail email attachments to OneDrive or SharePoint When a new email arrives in Gmail, save its attachments to a OneDrive or Sharepoint location and then move the email to a different folder. |   | 129 automations | |
| Upload to Google Drive images from PDF attachments received via Gmail Use Document Understanding to export charts, graph or other images from PDF files received via Gmail and upload these in Google Drive for later use. |  | 107 automations | |
| Send an email when a file is added to Google Drive folder Get email notifications via Gmail when new files are uploaded. | | <100 automations | |
| Merge PDFs from Gmail email attachments and upload to Gogle Drive Merge all PDF files in a Gmail email attachment into one file and upload it to Google Drive. | | <100 automations |
Start from activities and triggers
Experience a quick start with Studio Web's activities and triggers to expedite your automation time-to-value.
Create Workbook used to store extracted data
Create Spreadsheet used to store extracted data
Move Received Email
Upload Attachments to Destination Folder
Explore Studio Desktop listings
Tap into Studio's ecosystem for diverse activities, powering use cases from data extraction to IT automation, all within your desktop application.
| Listing | Apps | Downloads | ||
|---|---|---|---|---|
 | Google Workspace The UiPath GSuite Activities package helps you automate Google Workspace (formerly known as G Suite) applications, including Google Calendar, Google Drive, Google Sheets, Gmail, and Google Docs. | 41524 | ||
| API Activities for Gmail Activities using Gmail API to manage emails and labels. | | 34938 | |
| ServiceNow Activity Pack 90 Activities and 5 wizards that allow you to do a very fast implementation for ServiceNow |  | 20596 | |
| ServiceNow Add native integration to ServiceNow with UiPath Studio Activities. | 1617 | ||
| Sofigate - ServiceNow Activity Pack for UiPath ServiceNow Activity Pack for UiPath bridges the gap in Service Management by uniting UiPath and ServiceNow, world’s best SaaS based Service Management platform and market leader in the ITSM | | 229 | |
| UiPath Mail Activities The Mail Activities package is designed to facilitate the automation of mail-related tasks. Activities are available for different protocols and applications. | 106 | ||
| ServiceNow A cloud-based service platform for managing enterprise workflows. After connecting, optimize and automate IT, HR, and customer experience workflows. | | <100 | |
| ServiceNow Activity Package Boost productivity with ServiceNow digital workflows and UiPath integration. Manage records using the UiPath activity package. | <100 |
Explore Collections to get inspired
Don't know where to start from? Dive into our curated collections. They're your stepping stones to innovative automation projects.
Step into the world of effortless automation with UiPath Studio Web, your web-based automation canvas.
Unlock the unparalleled synergy of advanced technologies and seamless teamwork in the cloud. Explore the remarkable capabilities of Microsoft Office 365, and empower your team with the comprehensive
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