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Automated Customer Complaint Ticket Generation
by Novigo Solutions
2
Solution
52
Summary
Summary
Overview
Overview
Automated Customer Complaint Ticket Generation Process makes the employee's job of data entry into multiple CRM systems faster and has an improved quality.
The process helps to fetch the previous complaint details of the given customer ID.
The employee can input the details to solve the complaint as to what is the solution recommended and as to the time it takes to solve it.
The employees can also edit or update the changes made with confirmation messages, so as to confirm the change of data.
The Error Handling is also ensured when the user enters an irrelevant data that cannot be processed.
Features
Features
Additional Information
Additional Information
Dependencies
Code Language
Visual Basic
License & Privacy
BSD
Privacy Terms
Technical
Version
1.0.0Updated
Jun 4, 2020Works with
Studio: 21.10 - 22.10
Certification
Gold Certified
Tags
CG2020
Complaint Generation
Ticket Generation with Email
Support
Email: arpan.bangera@ext.novigosolutions.com
Link: https://www.novigosolutions.com/Business Hours: Mon-Fri 9 AM to 6 PM IST; Response time: 1 business day (24 hours); Resolution time: 15 days
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