MarketplaceStudioActivityServiceNow Activity Pack

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ServiceNow Activity Pack

ServiceNow Activity Pack

by Internal Labs

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Scott Taylor
Posted 2 years ago

Get Data Wizard

How to SELECT All (*) Fields within a Table (incident)...?

Scott Taylor
Posted 2 years ago

While I get a ResponseAuth value ("Basic YTQwNTc4cDc6UnZDdUJBUTZreTJKd2dHR2FDSlY2RFgzOVJwaHlI") it is not connecting. This is our Test Environment but it is not setup for ConsumerKey and ConsumerSecret, so we are only passing UserName and Password. Any thoughts as to why it is not connecting..?

Cristian Negulescu
Posted 2 years ago

I will not update the "UiPathTeam.ServiceNow.Activities" to windows runtime.

You have a lot of videos with RAW REST API movies where you can control everything how you want:

https://youtu.be/AKr09tU-wDU

https://youtu.be/xfDcrhsSv9k

https://youtu.be/9UWKxFQZsUQ

https://youtu.be/6j3oe5U6H88

Md Choudhury
Posted 2 years ago

Hi Cristian,

As UiPath is focusing on obsoleting running Uipath Windows Legacy compability near future and advising to convert projects to Windows, is "UiPathTeam.ServiceNow.Activities" package for Windows runtime coming anytime soon? 

Thanks,

Md Choudhury

Rajesh Bhattacharjee
Posted 3 years ago

Hi Cristian,

I am trying to use variable in ServiceNowApplicationScope instead of hardcoding the username, password and ServiceURL, but I get error when I click Test Connection. 

If I type in the username, password and ServiceURL directly in the properties section and click test connection then it 

works fine. 

Can you please help?

Narayan Aher
Posted 3 years ago

Hello Cristian,

request you to point correct video for creating objects for using in 'invoke method', i was trying your video 

https://www.youtube.com/watch?v=9UWKxFQZsUQ to udpate sc_request using HTTPRequest.

thanks

Narayan

Hemakumar Reddy
Posted 4 years ago

Hello Cristian,

I want to send mail using email client of service now, all details i sahred with you in linkedin.

Kindly help me with this issue.

even am trying to do in REST API....passing parameters became very tough....its throwing error

Hemakumar Reddy
Posted 4 years ago

Hi cristian,

Can you please help me with sending email from requested number in service now

There is  an option email in requested number, i want to send mail from that place

will u help me in this.

Thanks,

Hema

Cristian Negulescu
Posted 4 years ago ago

Hello Hema,

  I don't understand well please send me more details  on linkedin:

https://www.linkedin.com/in/cristian-negulescu/

Thanks,

 Cristian

Hemakumar Reddy
Posted 4 years ago

Hi cristian,

Thank you for reply to previous post, i had one more query 

when am creating request number  through order now activity , its creating for my user but i want to create for other users using my credentials through api 

Is there any possible way , you can help me in this 

Thanks,

Hema

Cristian Negulescu
Posted 4 years ago ago

Hello Hema,

  Sorry, no idea how to do this.

Thanks,

  Cristian

Hemakumar Reddy
Posted 4 years ago

Hello Christian,

I am trying to using the Submit Order Activity, to create a Service Request Item

As soon as I add this Activity into my Sequence, the following error message is thrown

Main.xaml: Internal constraint exception while running constraint with name 'Constraint' against activity of type UiPathTeam.ServiceNow.Submit_Order with name 'Submit Order'.  Exception was: System.InvalidCastException: Unable to cast object of type 'UiPathTeam.ServiceNow.Submit_Order' to type 'UiPathTeam.ServiceNow.Cart_empty'.

at System.Activities.WorkflowApplication.Invoke(Activity activity, IDictionary`2 inputs, WorkflowInstanceExtensionManager extensions, TimeSpan timeout)

at System.Activities.WorkflowInvoker.Invoke(Activity workflow, IDictionary`2 inputs, TimeSpan timeout, WorkflowInstanceExtensionManager extensions)

at System.Activities.WorkflowInvoker.Invoke(Activity workflow, IDictionary`2 inputs)

at System.Activities.Validation.ActivityValidationServices.RunConstraints(ChildActivity childActivity, ActivityCallStack parentChain, IList`1 constraints, ProcessActivityTreeOptions options, Boolean suppressGetChildrenViolations, IList`1& validationErrors)

Can you help me inthis issue

Cristian Negulescu
Posted 4 years ago ago

Hello Hemakumar,

   I know that issue in that part the only solution is to send RAW commands like in this videos:

https://youtu.be/9UWKxFQZsUQ

https://youtu.be/6j3oe5U6H88

   The commands that you need to send are here Service Catalogs API:

https://developer.servicenow.com/dev.do#!/reference/api/orlando/rest/c_ServiceCatalogAPI#SCatAPIOrderNowPOST

Thanks,

  Cristian

Hemakumar Reddy
Posted 4 years ago

Hi Team,

Am trying to use Add task activity...but am not able to find the documentation of the activity....could you help with documentation.

Cristian Negulescu
Posted 4 years ago ago

Hello,

   All the groups of activities are very similar so please watch these two movies to understand how to use general activities:

https://youtu.be/2PWXf2xY7Ls

https://youtu.be/eUP64kmWPTg

Thanks,

 Cristian

Phil Walburn
Posted 4 years ago

Hi Christian

I am trying to using the Submit Order Activity, to create a Service Request Item

As soon as I add this Activity into my Sequence, the following error message is thrown

Main.xaml: Internal constraint exception while running constraint with name 'Constraint' against activity of type UiPathTeam.ServiceNow.Submit_Order with name 'Submit Order'.  Exception was: System.InvalidCastException: Unable to cast object of type 'UiPathTeam.ServiceNow.Submit_Order' to type 'UiPathTeam.ServiceNow.Cart_empty'.

   at System.Activities.WorkflowApplication.Invoke(Activity activity, IDictionary`2 inputs, WorkflowInstanceExtensionManager extensions, TimeSpan timeout)

   at System.Activities.WorkflowInvoker.Invoke(Activity workflow, IDictionary`2 inputs, TimeSpan timeout, WorkflowInstanceExtensionManager extensions)

   at System.Activities.WorkflowInvoker.Invoke(Activity workflow, IDictionary`2 inputs)

   at System.Activities.Validation.ActivityValidationServices.RunConstraints(ChildActivity childActivity, ActivityCallStack parentChain, IList`1 constraints, ProcessActivityTreeOptions options, Boolean suppressGetChildrenViolations, IList`1& validationErrors)

Can you help me understand what step I am missing, as I have Items in my Cart from previous actions

thanks

Phil

Cristian Negulescu
Posted 4 years ago ago

Hello Phil,

    Like I said I have a problem with Office NoteBook and I'm not able to access the code and it looks that is an issue inside.

     The solution until I recover my notebook is to send HTTP rest API cmd like in this movies:

https://youtu.be/9UWKxFQZsUQ

https://youtu.be/6j3oe5U6H88

    For Submit Order you need to send a command like this:

https://developer.servicenow.com/dev.do#!/reference/api/orlando/rest/c_ServiceCatalogAPI#r_SCatAPIRecordProducerPOST

Search for POST /sn_sc/servicecatalog/cart/submit_order

Thanks,

  Cristian

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Internal Labs

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Technical

Version

1.0.0.308

Updated

September 17, 2020

Works with

Studio: 21.10 - 22.10

Certification

Silver Certified

Application

ServiceNow

Support

UiPath Community Support

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