MarketplaceStudio WebStudio Web TemplateCreate Box folders for new ServiceNow incidents
Create Box folders for new ServiceNow incidents

Create Box folders for new ServiceNow incidents

by Internal Labs

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Studio Web Template

Runs

<100

Summary

Summary

When an incident is created in ServiceNow, create a new folder in Box using the incident’s number as its name, if such a folder does not already exist, and subsequently send a shared link of the folder to a Slack channel.

Overview

Overview

When an incident arises in ServiceNow, this template automatically creates a new folder in Box, naming it after the incident's number, in case the folder doesn't already exist. Then, a shared link to this folder is sent to a Slack channel so everyone involved can access it easily. You can use this to keep data about incidents centralized and access it later on.

Features

Features

The template can help with:

  • efficient incident management
  • improved operational efficiency
  • customer satisfaction

Publisher

Internal Labs

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License & Privacy

License Agreement

Privacy Terms

Technical

Updated

April 17, 2024

Application

BoxServiceNowSlack

Support

UiPath Community Support

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